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Patient Activity Infographic
As part of a Welsh government initiative, we want to let you, our patients, see some information on what happens behind the scenes within the practice. Below is the latest infographics containing data on the number of appointments, telephone calls and other relevant metrics of activity.
May 2024
Patient Activity Data
March 2024
6,859
290 (6,569)
Total Calls to the Surgery
21,494
-1,133 (20,856)
Prescription Items Issued
400
3 (397)
Referrals Made
207
15 (192)
Fit Notes Issued
1,422
77 (1,345)
Letters and Emails Issued
784
65 (719)
Text Messages Sent and Received
797
-31 (828)
Digital Requests to the Surgery
5,269
-568 (5,837)
Total Appointments
173
6 (167)
Did Not Attend (DNA)
April 2024
Patient Activity Data
April 2024
6,569
123 (6,446)
Total Calls to the Surgery
22,627
2,042 (20,585)
Prescription Items Issued
397
75 (322)
Referrals Made
192
11 (181)
Fit Notes Issued
1,345
219 (1,126)
Letters and Emails Issued
719
354 (365)
Text Messages Sent and Received
828
114 (714)
Digital Requests to the Surgery
5,837
882 (4,995)
Total Appointments
167
11 (156)
Did Not Attend (DNA)
March 2024
Patient Activity Data
March 2024
6,446
-47 (6,493)
Total Calls to the Surgery
20,585
-271 (20,856)
Prescription Items Issued
322
-62 (384)
Referrals Made
181
-34 (215)
Fit Notes Issued
1,126
-447 (1,573)
Letters and Emails Issued
365
-178 (543)
Text Messages Sent and Received
714
-65 (779)
Digital Requests to the Surgery
4,955
-272 (5,227)
Total Appointments
156
-15 (171)
Did Not Attend (DNA)
February 2024
Patient Activity Data
February 2024
6,493
-153 (6,646)
Total Calls to the Surgery
20,856
-2,031 (22,887)
Prescription Items Issued
384
-10 (394)
Referrals Made
215
-42 (257)
Fit Notes Issued
1,573
+63 (1,510)
Letters and Emails Issued
543
-64 (607)
Text Messages Sent and Received
779
+89 (690)
Digital Requests to the Surgery
5,227
-249 (5,476)
Total Appointments
171
-1 (172)
Did Not Attend (DNA)
January 2024
Patient Activity Data
January 2024
6,646
+1,313 (5,333)
Total Calls to the Surgery
22,887
+1,589 (21,298)
Prescription Items Issued
394
+84 (310)
Referrals Made
257
+91 (166)
Fit Notes Issued
1,510
+465 (1,045)
Letters and Emails Issued
607
-242 (849)
Text Messages Sent and Received
690
+40 (650)
Digital Requests to the Surgery
5,476
+1,000 (4,476)
Total Appointments
172
+2 (170)
Did Not Attend (DNA)
September 2023
Patient Activity Data
September 2023
6,908
-290 (7,198)
Total Calls to the Surgery
20,465
-1,904 (22,369)
Prescription Items Issued
339
+3 (336)
Referrals Made
193
-11 (204)
Fit Notes Issued
976
-262 (1,238)
Letters and Emails Issued
415
-46 (461)
Text Messages Sent and Received
767
+6 (761)
Digital Requests to the Surgery
4,451
-152 (4,603)
Total Appointments
142
-28 (170)
Did Not Attend (DNA)